(Formerly Shuswap Computer)
Your Personal Remote Computer Guy!
Shuswap Computer is now Virtual Computer Shop, an online repair shop for your computer run by Ben Drolet. It works much like bringing your computer in to a physical repair shop, but without disconnecting any cables or taking it anywhere. You have the option to either leave it with me for a period of time (appointment block), or to schedule a time where we can look at your issue together.
There are many types of issues that we can assist with remotely, including virus removal, tuneup work, installing and setting up software, and repairing problems.
Remote Help in a Few Clicks
Have us connect to your screen remotely. No need haul your computer in to a shop. Instant and convenient.
How It Works
You can get your computer repaired remotely by following these simple steps
Schedule an appointment
Schedule an appointment. Appointments are set in six hour blocks. You computer is fixed within this time period.
Install the Remote Software
Prior to your appointment time I will email you a link that allows you to connect your computer to the repair shop (also called joining the session).
Wait For Repair to Complete
I will connect to your computer and work on it during the appointment block. Your screen will display a message saying it is being worked on, and you should not try to use the computer during this time.
Receive and Pay the Invoice
Once the work is done I will email you an invoice, which you can securely pay online with a credit card, or with an e-Transfer.
What I Can Do Remotely
The following are some examples of the types of things I can assist with remotely, and the types of things I cannot. If you are having an issue that I am unable to assist with, then I recommend taking your computer to a physical repair shop.
I can do these things remotely. Go ahead and book an appointment now!
Speed up slow computer
Install Printer software
Repair Software Problems
Setup a New Computer
Set up email accounts
Show you how to do things
I am not able to do these things remotely. Take it in to a repair shop.
Repair / replace parts
Reinstall Operating System